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For how long are complaints against contractors kept on public record?

  1. 1 year

  2. 2 years

  3. 3 years

  4. 5 years

The correct answer is: 2 years

Complaints against contractors are kept on public record for a duration of 2 years. This period allows sufficient time for the resolution of issues and provides a historical reference for consumers and regulatory agencies. Keeping records for 2 years strikes a balance between transparency and the ability for contractors to move past resolved disputes, ensuring that the public has access to relevant information without the permanent stigma of old complaints affecting a contractor's reputation indefinitely. This timeframe is commonly used by various licensing and regulatory bodies, including those overseeing contractor practices, to maintain accurate and up-to-date records.